Please note that you are responsible for all guests in your party.
Please read this document carefully to avoid being charged additional fees.

·              Toll Free Phone: 866.288.9313    E-mail:walnuttree@charter.net

·              General Rental Info:  Do not move the furniture around in the units, it could cause damage. Upon arrival please notify us within 1 hour or by 10 AM the next morning if checking in late if there are any problems with your accommodations. If a vacation residence should become unavailable for rental for any reason, we reserve the right to substitute comparable accommodations if available. No Refunds due to mechanical malfunction.

·              Occupancy & Age: If you exceed the maximum occupancy, you will be asked to leave. You must be at least 21 years old to reserve a rental property. You must provide us with the number of people & vehicles in your party. We only rent to responsible adults and no house parties will be permitted. You will be asked to leave with NO REFUND and charges will be charged to your credit card to cover damages !

·              Check in/Check out: Check in is at 3 PM or after. Check out is at 11 AM. Early check in and out is available at an additional charge but must be arranged in advance. Lock boxes are located at cabins for check in.

·              Pets: Pets are allowed at many of our rentals. The pet fee is $15/night per pet and is non refundable. Bringing pets without notice will result in automatic forfeiture of damage deposit.

·              Reservation: Return this document and the signed lease agreement with a 50% advance rental amount to hold your rental. Payment and rental agreement must be received within 2 days. The balance and security deposit are due 7 days prior to your arrival. Failure to return the rental agreement and/or make a payment within 2 business days will result in cancellation of your rental. Reservations made for less than 7 days out are due at booking (no exceptions).

·              Payments: Checks accepted 14 days prior to check-in. We accept MasterCard,Visa, AMEX, Discover.

·              Security/Damage Deposit: The $200 damage deposit is fully refundable within fourteen days of termination of occupancy provided that real and personal property are in the same condition as when occupancy commenced and all terms of this agreement are met. . Tenants are liable for all replacements and repairs needed to attain the same condition as when occupancy commenced other than normal cleaning and laundry of linens. The deposit must be placed on hold to a credit card. An automatic forfeiture of the security deposit will be enforced if any of the following: Dishonest about age, number of people, pets brought without notice, evidence of smoking in cabin. 

·              Cancellation Policy: Cancellations must be made within 14 days prior to arrival.  A fee of $50 will be charged for all cancellations outside the 14 day window and all advanced rent payments will be refunded less the $50 fee.  For cancellations made inside the 14 day window no refund will be issued unless the unit is re-rented for the same time period. If the unit is re-rented advanced payment will be refunded less a $50 cancellation fee.  

·              Smoking: Smoking is not allowed in any rental property. If you smoke, please go outside and close the door. Do not throw butts over the deck onto the ground. Failure to comply with this policy will result in loss of security deposit.

·              Housekeeping: The cleaning fee is standard in some cabins. Some cabins we do not charge a cleaning fee but do require the tenant to do certain cleaning tasks before check out. Cleaning instructions are spelled out on the lease and in the cabins. The cabins will be inspected after each stay and the cleaning instructions must be followed to avoid being charged a cleaning fee.

·              Trash: Trash must be placed in an outside trash can. Call us if you need trash picked up before your stay is over.

·              Fireplaces: With gas log fireplaces, DO NOT TURN OFF PILOT LIGHT! And please follow instructions for use posted near the fireplaces.

·              Weather: If you are vacationing in the High Country during the winter months, please come prepared to drive in snow and/or ice to reach your destination. We do recommend chains or 4 wheel drive, as most of our homes are on secondary roads. We are unable to refund rental fees due to inclement weather.

·              Furnishings & Equipment: All properties are furnished with the basic supplies, glasses, dishes, pots / pans, silverware, appliances, starter kit of paper products, trash bags, laundry detergent and dish soap. Don’t forget your directions page. The direction page will be emailed to you. It will contain directions, lock box code and emergency contact numbers.

·              Appliances & Equipment: We cannot guarantee that breakdowns (hot tub, TV, DVD, etc…) will not occur, however we will make every effort to ensure repairs will be made as quickly as possible. NO REFUNDS or discounts due to malfunctions!!!! Do not adjust the refrigerator settings, it takes a little time to cool down after placing warm items in it. Please do not flush sanitary napkins or tampons down the toilet.

·              Grilling: Please do not leave hot grills unattended.

·              Smoke Detector: These are installed for your protection. Please notify us upon arrival of any problems.

·              Lost Keys: $ 10.00 fee will be charged for lost keys.

·              Lost, stolen or forgotten items: Walnut Tree Log Cabin Rentals is not responsible for lost, stolen or forgotten items. Please check the cabin carefully before departing.

·              Taxes & Fees: All rentals are subject to sales tax of 8%.

Signature __________________________________  Date _______